My daughter and I feel very comfortable as your clients.

Mr and Ms Murphy, Hornsea, East Yorkshire

Everyone was courteous and understanding.

Dr and Mrs Cairns, Buckinghamshire

“I was treated courteously, unlike major banks who are patronising to OAPs!

Mr and Mrs Hill, Buckinghamshire

An appointment was quickly arranged. As a first-time buyer, everything was explained so that I could understand clearly.

Mr Purser, York

Annette Wright Mortgage Manager was very helpful. She helped me to understand everything that was going on, and kept me informed at all times

Mrs Carter, Beverley, East Yorkshire

Small is best. Friendly and efficient.

Mr Blake and Ms Whittaker, London

Superb service. Superb staff. Very pleasant experience.

Mr and Mrs Turner, Driffield, East Yorkshire

Excellent service throughout.

Mr and Mrs Leigh, Newnham, Gloucestershire

Happy with everything.

Mr and Mrs Smith, Winteringham nr. Scunthorpe

Staff are always very helpful – would always recommend!

Mr Burton, Beverley, East Yorkshire

A very refreshing experience, with none of the impersonal attributes of our previous provider.

Mrs Parker, Cottingham, East Yorkshire

Very impressed with the ‘old school’ approach, with none of the pressure of the main high street providers.

Mr Parker, Cottingham, East Yorkshire

Always courteous.

Mr Nicklas, Cottingham, East Yorkshire

When arranging a visit which was convenient to me, I didn’t have to have a fixed time and was promptly dealt with.

Mr Gray, Helmsley nr. York

“Fast, effective, simple!

Mr Dulson, Beverley, East Yorkshire

I thought the Society’s customer care was exceptional.

Mrs Mcclelland, Beverley, East Yorkshire

Really pleased with the Young Person’s Saver product. Having the account go up to 21 is a real bonus!

Mr Killen, Beverley, East Yorkshire

It is good to be able to talk to people in the branch!

Mrs Timperley, Brough, East Yorkshire

Like the good atmosphere – not glitzy! Local feel to it. Much nicer than multiple banks. Customers matter

Mrs Lauritzen, Beverley, East Yorkshire

Very friendly and helpful staff made the process easy.

Mr and Mrs Mcguire, Beverley, East Yorkshire

Everyone in branch is always incredibly helpful and nice!

Mr Wild and Mrs Appleton-Wild, Beverley, East Yorkshire

Delighted with your enlightened view of post-retirement applicants. It was so refreshing to have such a personal approach to the affordability criteria – it has saved us a fortune in income tax on unnecessary SIPP (self-invested personal pension) transactions compared to the rigid criteria applied by other lenders

Mr and Mrs Chambers, Hull, East Yorkshire

Nice to deal with a lender that treats applicants as individuals and does not depend on a computer to make decisions, but uses their own judgement. The Beverley is also not against the over-70s and recognises the security they can offer – ie. the ability to continue paying the Society back as their financial situation is known

Mr and Mrs Duerden, Beverley, East Yorkshire

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